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Based in Canberra - Your Personal Watch Builder.
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FAQ
Answering Frequently Asked Questions.
This is completely dependent on parts, material, movements, etc.
In other words, your each customisation has an impact on the price and there is no concrete or one price for each and every watch I have made.
Some watches take an hour. Some watches take a couple hours. But I have worked at some watches for days/weeks because of issues. Typically, a few hours to build and film.
But this does not mean that delivery happens a few hours after purchase. Inspection, building, testing, and filming, usually commences after the parts are received. Which can take days - weeks.
Typically a full refund is not possible due to the customised nature of the timepiece.
However, partial refunds and financial compensations have been made in scenarios where a repair or replacement was not possible without drastic changes to the client's settled design.
The full terms and conditions will be displayed during the onboarding service as a client.
Typically:
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NH3x (Automatic Movement)
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316L Stainless Steel
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Untested water resistance (most likely 3ATM)
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Sapphire Crystal Glass
However, this is soon to change with the presence of premade watches using the Miyota 9015 movement and pressure tested to 5 ATM.
This is done through Stripe.
Upfront payment at the settled price after we collate the prices of parts, shipping, tax, labour, and delivery.
No split payments. No 50/50. No payment plans.